How to untie Yuedong Circle? Detailed steps and FAQs
Recently, many users reported that they encountered account unbinding problems when using Yuedongquan APP, especially the binding relationship with third-party platforms such as WeChat and Alipay. This article will provide detailed unbundling tutorials and organize hot topic data in the past 10 days to help users quickly solve problems.
1. Hot topic data on the entire network in the past 10 days
| Ranking | hot topics | amount of discussion | Main platform |
|---|---|---|---|
| 1 | Health APP data privacy issues | 125,000 | Weibo, Zhihu |
| 2 | Problems with unbinding sports software accounts | 87,000 | Baidu Tieba, Douban |
| 3 | Controversy over Yuedongquan function update | 63,000 | WeChat community, headlines |
| 4 | Motion data synchronization abnormality | 51,000 | In-APP feedback |
2. Detailed tutorial on unbundling Yuedong Circle
1. Steps to unbind WeChat account:
① Open Yuedongquan APP and enter the [My] page
② Click the settings icon in the upper right corner and select [Account and Security]
③ Find [Third Party Account Binding] and click on the WeChat Binding item
④ Select [Unbind] and follow the prompts to complete the verification
2. Steps to unbind Alipay account:
① Search [Yuedongquan Life Account] in Alipay APP
② Enter the life account details page and click [Manage]
③ Select [Cancel Authorization] and confirm
3. Frequently Asked Questions
| Question type | solution |
|---|---|
| The unbind button is gray and cannot be clicked. | Check whether the exercise task for the day has been completed. Some functions will take effect after 24 hours. |
| Data loss after unbinding | It is recommended to perform a local data backup first or contact customer service to restore it. |
| The third-party platform shows that it is still bound | It may be a cache delay. It is recommended to clear the cache or wait 30 minutes. |
4. Precautions
1. Before unlinking, please make sure there are no sports challenges in progress or rewards that have not been withdrawn.
2. Enterprise accounts need to be contacted by the administrator, and individuals cannot directly unbind them.
3. Some old versions of APP need to be upgraded to the latest version to support the unbundling function.
5. User feedback data statistics
| feedback channel | Average daily consultation volume | Resolution rate |
|---|---|---|
| In-APP customer service | 320 times | 89% |
| Official Weibo | 150 items | 76% |
| Email support | 45 letters | 92% |
If you still cannot unbind after following the above steps, it is recommended to contact the official customer service of Yuedongquan (400-820-8820) or submit a question in [Feedback]. You will usually get a reply within 1-3 working days. Recent system upgrades may cause some functional abnormalities, so it is recommended to avoid operating during peak hours.
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